Refund Policy

All products available from FilterGrade Marketplace are digital downloads. Refunds are available to customers who have not yet downloaded their purchase. Once a digital download has been initiated, it cannot be returned or refunded. This return policy includes requests associated with not having compatible software to use a purchase. Please read the product description before purchasing to ensure your programs are compatible.

If you are unhappy with your product for any reason, please contact support for assistance: Contact Us

We’re happy to help with installation, accessing files, your account, and more tips and advice for using your new purchases. Have a question prior to purchase or need help finding the right product? DM us on Instagram so we can get back to your faster!

Video installation tutorials for presets, LUTs, and mobile presets can be found on our Youtube channel. Links to additional written tutorials available below.

Lightroom Products Tutorials

How to Install Lightroom Presets

How to Install Lightroom Brushes

How to Sync Presets with Lightroom CC (to mobile)

How to Create Preset Folders in Lightroom (2019)

Photoshop Products Tutorial

How to Install Photoshop Actions

How to Install Photoshop Brushes

Video Products Tutorials

How to Install and Use LUTs in Premiere Pro

How to Install LUTs in Final Cut Pro X

How to Install Final Cut Pro Presets

More Tutorials & Resources

Find even more tutorials and resources on the blog! View all support resources here.